Shopping for someone else but not sure what to give them?
Give them the gift of choice with a RILEY Boutique gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.
Covid -19 Update
Our orders will be sent via our usual courier services until further notice. For your safety, parcels will be left at your address in a safe place and you will be notified of delivery via email. Customers are encouraged to choose a preferred safe place to avoid contact.
How Can I Track My Delivery?
Once your order is despatched, you will receive a confirmation email including your tracking reference number, simply visit https://www.myhermes.co.uk and enter this reference number to track the progress of your delivery, or alternatively email our Customer Care team at email@example.com who are always here to answer any questions or queries.
When Should I Expect My Delivery?
We aim to despatch our products the next working day on orders before 2pm, (this can vary when experiencing high order volumes). Please expect delivery within 3-5 working days, at the moment this can be delayed due to the Covid- 19 pandemic. We only despatch parcels Monday - Friday. Opening hours 10:00-16:00.
When Will My Click and Collect Order Be Ready?
You will receive an email notification when your order is ready to be collected from your preferred store. Collections are available Monday - Friday. Opening hours 10:00-16:00.
Which Countries Do RB Deliver To?
At this present moment we only deliver to customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom). We are working hard to deliver globally very soon.
I Cannot See My Order Online?
Cannot locate your order? No problem, our RB experts are always here to help, simply contact our Customer Care Team at firstname.lastname@example.org, we aim to answer all enquiries within 24 hours.
Can I Call To Ask A Question?
Struggling to find what you are looking for online? Then please contact our HQ on 01527 758182, our experts are always here to help answer any questions. Open 9AM -5PM.
WHAT IS OUR APPROACH TO YOUR PRIVACY?
HOW ARE WE PROTECTING YOUR DATA?
COMMITTED TO PROTECTING YOUR PRIVACY
We may collect non-personal identification information about you whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about you means of connection to our website, such as the operating system and the internet service providers utilised and other similar information.
RILEY Boutique may collect and use your personal information for the following purposes:– To improve our customer serviceInformation you provide helps us respond to your customer service requests and support needs more efficiently.– To personalise your user experienceWe may use information in the aggregate to understand how our you as a group use the services and resources provided on our website.– To improve our websiteWe may use feedback you provide to improve our products and services.– To process payments
WHAT DO WE DO WITH THE INFORMATION?
We may use the information you provide when placing an order only to provide service to that order. We DO NOT share this information with outside parties except to the extent necessary to provide the service.– To run a promotion, contest, survey or other Site featureTo send you information you agreed to receive about topics we think will be of interest to you.– To send periodic emailsWe may use the email address to send you information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our website.
HOW DO WE PROTECT YOUR INFORMATION?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.Sensitive and private data exchange between the website and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
DO WE SHARE YOUR PERSONAL INFORMATION?
We DO NOT sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and you with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
CHANGES TO THIS POLICY
YOUR ACCEPTANCE OF THESE TERMS
By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
Email Us: email@example.com
Message Us Online: www.rileyboutique.com